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Auto Repair

All Pro Servicenter has been providing complete professional auto repair in Urbandale, IA, since 1991. We are a locally owned and operated business and have always had a family focus that extends to our customers, too.

Our core company culture puts the customer (and his or her vehicle) first. We care about quality, and guarantee you will receive the proper value. The services we offer range from oil changes, brake service, tire service, alignments, and heating & cooling services to transmission repair and factory scheduled maintenance.

All Pro Servicenter
4.7
Based on 244 reviews
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Stacey Cooper
Stacey Cooper
18:02 03 Jul 23
Everyone at All Pro is incredibly helpful! James was able to schedule an appointment for the same day when my check... engine light came on. He followed up after to make sure I had both the quick fix and the long term fix for my car.read more
Elsie
Elsie
14:47 06 Jun 23
I was suggested this shop by my sister. After a window malfunction, I took my car in for a repair and oil change. I was... beyond impressed! As a woman who is not super familiar with cars, I'm always worried that someone might take advantage of me. At All Pro, they took time to answer my questions and never made me feel stupid for asking them. The work was done when they said it would be. James at the desk was great. I have every intention of taking my car back!read more
Natasha Ranken
Natasha Ranken
20:53 31 May 23
Had a problem where someone broke into my car and tried to steal it. James at All-Pro was amazing, coordinating the... tow after the attempt left my car a brick, getting the parts that had to be ordered out, finding the problem with one of the door locks, and getting it replaced. My car kept throwing curveballs, and they handled all the weirdness with aplomb and grace. Good prices, excellent service, and great work.read more
C Dub
C Dub
00:17 29 Mar 23
They really helped me out in a pinch. It was the holidays and I had been to three different places to try and put air... in my tires, but all three were broken! All Pro filled up all my tires for me, after the 3 broken ones actually let air OUT of my tires vs pumping them up. They sent me on my way without a charge and I was very grateful. Super kind staff!BMW driverread more
Danielle Prather
Danielle Prather
02:13 25 Feb 23
I would highly recommend this business! They were able to fit me in for a pre-purchase inspection and James was... wonderful to work with. The mechanics did a great job and even took the time to ride along while I test drove the car. I really appreciate all of their help and feel very confident in my purchase thanks to them. Definitely worth it!read more
sherry anno
sherry anno
17:33 05 Oct 22
James and everyone at All pro Servicecenter are a great auto repair shop! My car was making a very strange noise and... they figured it out right away. They fixed my brakes and had to order a part. James made some calls to other locations and found a car I could use till they finished fixing everything. I trust them and I'm so glad I found them!read more
Ize Zee
Ize Zee
13:50 24 Aug 22
I've been to this auto repair shop once and it is the best. Midas doesn't come close when it comes to cost and CS. I'd... recommend All Pro Servicenter to anyone needing anything done on their car. You won't regret your decision to get your vehicle serviced here.read more
Diane Lockner
Diane Lockner
15:26 15 Aug 22
All Pro Servicenter was able to get my car repaired very conveniently. I was able to get on their schedule and get my... car back in great time. They kept me informed of what was needed as well as something to consider for my next visit. I'd recommend their services highly!read more
Renee Kramer
Renee Kramer
19:00 09 Aug 22
Very good service, explains in simple terms for those who aren’t familiar with cars. We had service/warning lights come... on while traveling and called to talk to James and he explained why it was happening and what to do. Eased our minds during a long road trip!read more
Ethan Cobb
Ethan Cobb
20:28 14 Mar 22
James could not have made my experience there any better.I had multiple issues with my car and he was able to explain... everything that was going on in a very easy to understand way for someone who is not a car person. They got everything taken care of and was able to squeeze me in for a last minute appointment before my move back to CO.My car runs good as new and I’m sad that I no longer live out in Des Moines because this has been my favorite mechanic hands down.read more
kerry watland
kerry watland
19:54 09 Mar 22
Awesome customer service. Quick and efficient, they explained everything in simple terms. I'm glad I chose them.
Ryan Parsons
Ryan Parsons
21:41 22 Feb 22
Great place to get quick service. Reasonably priced, front end manager was friendly and informative. Will be going... again for scheduled maintenance!read more
Heather Kilby
Heather Kilby
02:45 21 Feb 22
Radiator issues, replaced completely. James was amazing - communication was superb, handled warranty without complaint,... and car was back on the road in a few days. Friendly, professional, trustworthy shop. I highly recommend this location if you're looking for vehicle repairs.read more
Tom Miller
Tom Miller
19:33 26 Jan 22
James is as professional as they come. He kept me informed of what was happening every step of the way. Got my car in... as soon as I they could and fixed just as fast. Car is still working fine and I’m very satisfied. Think all pro will be my repair go to from now on.read more
Jena Hansen
Jena Hansen
20:01 10 Jan 22
AMAZING customer service. James has been super helpful and friendly at the front desk. They are willing to help out in... any way that they can and go the extra mile. I've always left feeling satisfiedread more
Emily Salyer
Emily Salyer
16:54 05 Jan 22
I go to All Pro off of Merle Hay for everything that my car may need. James at the front desk has amazing customer... service and always makes sure that I am aware of what is happening, understand, and am ok with it. They get things done in a timely manner and honest pricing. Highly recommend.read more
Gerrie Leschber
Gerrie Leschber
17:43 27 Dec 21
My car had a bad battery and after several attempts to jump it, the battery started to boil over. I could not get the... car to All Pro so I called them. Within 30 minutes a tow truck was here and took my car in. All Pro replaced the battery, performed a total diagnosis to make sure my car was in top notch shape, and they connected my phone. I was able to pick up my car in 3 hours. Love this place. I found out about them on our community web page where they were recommended.read more
Victoria Hanson
Victoria Hanson
18:24 23 Dec 21
All pro always does a great job on my car! The service is amazing and the staff is friendly and helpful. They go the... extra mile to give customers great service. James is efficient and kind and keeps everything going smoothly!read more
Brian Carico
Brian Carico
19:37 14 Dec 21
The team at All Pro Service center was awesome. We were towed in overnight and the next day they were calling us right... away and taking care of getting us the best service and new tires. Thank You for making a road disaster bearable.read more
John Snyder
John Snyder
13:03 25 Nov 21
Excellent service. Service advisor was very knowledgeable and kept in touch during the repair process. I especially... like the free transport service - when you bring the car in, they take you back home or wherever you need go. And when your car is ready, they pick you up.read more
Jen Renaud
Jen Renaud
22:26 16 Nov 21
Best place to get all your car services done. James is awesome! Definitely recommend.
todd Kucera
todd Kucera
17:27 04 Nov 21
Have always had a good service at All Pro Servicecenter. Tom Scott still one of the best Mercedes Mechanics in the... area. James extremely accommodating scheduling service work.read more
Marcus Wesley
Marcus Wesley
05:55 03 Nov 21
From the moment I spoke to All Pro on the phone, the customer service was top notch. Very friendly and inviting... demeanor, and clearly ready and willing to help me. They quickly quoted me a very fair price and by the end of the process, the price matched exactly to the quote. They even gave me a loaner vermicelli when my vehicle could not be finished by the end of the day. I have been going to All Pro in Urbandale for years, and their service still holds up to my expectations to this day. I would recommend All Pro to anyone in need of quick turn around times and fair prices.read more
Kat H
Kat H
23:40 22 Oct 21
All pro did a really great job with my car! They communicated with me at every step, got it turned around quickly, and... the repairs were fairly priced! Best of all, my car is running like new!read more
Angie Gingery
Angie Gingery
17:26 07 Oct 21
These guys are GREAT!! I just moved to the metro from a small town and was looking for that “small town touch”. AllPro... made sure I got just what I needed and we felt like friends! Excellent communication! I will for sure visit them again!read more
Willie Sheldon
Willie Sheldon
16:30 23 Sep 21
I had a transmission issue and communication was superior to even 4 star dealerships before many have been bought by... corporate entities from Oregon. My repair was done correctly and I have had no issues with the repair.read more
Todd McKeever
Todd McKeever
19:52 20 Sep 21
My brother in-law was the one who recommended us to All Pro because he has been using them for a few years now.We had... the best experience with All Pro and knew that we had found our new place for all things mechanical with our car. They communicated with us, fixed our issue in a very timely manner, and surprised us with the low amount of what the fix was going to be. We have definitely found our new mechanics!! Recommend highly!!read more
Greg Smith
Greg Smith
13:39 03 Sep 21
The service here was great. They were very quick and professional. I had some concerns about my car specifically, they... went out of their way to work with me. They gave me a price before doing any work and didn't recommend any work that I didn't need. I will use their shop when I need service in the future. I would recommend them if you're looking for a mechanicread more
Stephanie Triplett
Stephanie Triplett
23:16 24 Aug 21
This place is amazing. James and his crew really care about the work they do. I won’t go anywhere else. Thank you for... all the work you have done on our vehicles.read more
Gary Schuldt
Gary Schuldt
15:47 20 Aug 21
James is fantastic-great customer service, knowledgeable, and understood my problem and got it taken care quickly.... Excellent service.You should give them a tryread more
Judi & Jim Coppock
Judi & Jim Coppock
16:20 15 Aug 21
My daughter was visiting from North Dakota and had some issues with her car. My husband chose All Pro Servicecenter... because it was close to our house. I will admit that I was hesitant as I have had some negative experiences with car repair shops who lacked integrity.When we took the car in, James Potter greeted us and immediately put my mind at ease. He was genuine and transparent with what they would do, what they would only do with permission, and the anticipated costs for the initial repairs we knew we needed. He not only called when they started the repairs, he kept in contact with us and thoroughly explained everything that was being done with an optional repair for my daughter to choose if she wanted it done at this time, and assured her that the repair was not an immediate issue and she could make the drive back to North Dakota with confidence.When we went to pick up the car, he explained in detail the repair that was still needed so that when she is ready and financially able to make the repair, she can explain to her local repair shop what exactly is needed - James also wrote down on the receipt the repair that was needed.I was EXTREMELY impressed with the service, the communication and left with a complete feeling of trust. My husband and I will definitely take our cars to All Pro Servicecenter in the future and look forward to the great service given by James Potter and the mechanics there!read more
Shalon Kapayou
Shalon Kapayou
21:00 02 Aug 21
They are the best! Honest and professional they know what they are doing, glad I found them!
Olu Farmer
Olu Farmer
04:06 16 Jul 21
My name is Olu Farmer. I recently had a great experience not only interacting with James, the auto agent, but also... doing business with All Pro Service Center in Des Moines, Iowa. The problem was with my timing belt or so. I would like to go back there or recommend family or friends to do business with them in the near future.read more
Gary Magneson
Gary Magneson
00:30 05 May 21
First off - these guys are awesome. We sent the car in before shipping it off to our daughter to have them check it... over. They got the oil changed and new tires put on the next day. Great Job.Also, there was a good size dent in the bumper that they took out at no charge, just because they could. How awesome is that?!?James is a pleasure to work with, always cheerful, he's a keeper. Thanks All Pro!read more
Michael Mcguire
Michael Mcguire
17:02 23 Apr 21
Hello,I can't recommend All Pro Service Center enough. I have been a customer since 2002. Wow, I can't believe it's... been almost 20 years! I went in for my regular oil change. The Manager James, at the Urbandale location, was phenomenal! After having my car serviced, he went through and informed me of things I would need to do in the future. There was no pressure, he was simply explaining things, along with upfront prices, and an estimated time line. I left feeling confident that I am in good hands as a valued customer. Consider their team to take care of you as well. I promise you will not regret it!Thank you,Michaelread more
Christina Richter
Christina Richter
21:28 08 Apr 21
I am very impressed with the service I received. James is wonderful to work with and was more than helpful in my... current car situation I experienced. They perform the work in a timely fashion and have great communication. I'm happy to officially be a permanent customer and highly recommend All Pro Servicenter to anyone looking for assistance with their vehicle.read more
Ashleigh McBroom
Ashleigh McBroom
16:18 08 Apr 21
I've been taking my car to this shop for a while now, great customer service and very professional. They explain... everything in detail and go over prices. I would recommend this shop to anyone.read more
Sarah Hennessey
Sarah Hennessey
19:21 04 Feb 21
Everyone at this business was extremely pleasant, efficient, and professional! They went above and beyond to get me my... fixed car back on a Saturday when they are not even open. I greatly appreciate constant communication keeping me updated on my car’s status. I will 100% be returning to them with any car troubles!read more
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Your Local All Pro Servicenter Staff

James

James

Manager

james@allproservicenter.com
Hired in 2019

Tom

Tom

Technician

Former Owner of P T Service
Mercedes-Benz Expert – Over 33 Years Experience
Hired in July 2014

Technician Picture

Eddie

Technician

Loves the challenge that comes with diagnosing and fixing an issue and that no two vehicles are exactly the same.

Hired in 2022

NAPA AutoCare Center